Un-Installation Guide

This is the documentation of JSU for Jira Cloud. If you are using JSU on Jira Server or on Jira Data Center, see our JSU Server/Data Center documentation.

Can we help you?

If you are facing any problems with configuration, missing a feature, or need more information about JSU, contact us at any time via our Support portal.

To remove JSU from your Jira instance:

  1. Log in as Jira Administrator.

  2. Select the Settings cog to open the Jira Administration menu then select Apps.

  3. In the left sidebar, select Manage apps to view all installed on your Jira instance.

  4. Select the JSU app to display the app details.

  5. Select Uninstall. The information summary displays an Uninstalling message and the app will be removed from Jira.

For Re-enabling / Permanent removal:

  • You can remove and re-install JSU without losing any of your JSU configurations.

  • All implemented features stay in your workflows and will be available again after the re-installation.

If you want to remove JSU from your instance permanently, you first have to remove all configured JSU features from your workflowsSee the JSU Configuration Guide for the list of features that you might have to remove.