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Un-Installation Guide

Owned by ITOPS Notify
Last updated: Jun 06, 2022 by Deborah Scott (Unlicensed)
1 min read

 

JSU for Jira Server/Data Center

This is the documentation of JSU for Jira Server/Data Center. If you are using JSU on Jira Cloud, see our JSU Cloud documentation.

Can we help you? 

If you are facing any problems with configuration, missing a feature, or need more information about JSU, you can contact our support team. Our experts are always happy to help.

To remove JSU from your Jira instance

  1. Log in as a Jira Administrator.

  2. Click the Administration cog icon in the top right of Jira.

  3. Select Add-ons > Manage add-ons to display the list of apps installed on your Jira instance.

  4. Select JSU. The details for the JSU app display.

  5. Click Uninstall. The information summary displays an Uninstalling message and the app will be uninstalled from Jira.

For Re-enabling / Permanent removal

  • You can remove and re-install JSU without the loss of your configurations.

  • All implemented features remain in your workflows and therefore available again after the re-installation.

If you want to permanently remove JSU from your instance, you first have to remove all the implemented JSU features from your workflows. See the JSU Configuration Guide for a reminder of all the possible JSU components that you might have to remove.