Directions Custom Field

JSU for Jira Server/Data Center

This is the documentation of JSU for Jira Server/Data Center. If you are using JSU on Jira Cloud, you can find the documentation here.


The 'Directions' custom field allows users to specify an origin and destination location as text when creating/editing an issue. The directions will be shown as an inline Google Map Directions in the issue. To separate origin and destination, the separator => has to be used.

The directions from origin to destination are made in driving mode. For instance only origin and destination may be set by user input.


Configuring the Directions custom field is no different to configuring any other JIRA custom field. For information on how to configure a custom field in JIRA, see the JIRA documentation.

As of June 22, 2016, Google Maps API no longer supports keyless access (any request that doesn't include an API key). Please create a valid API Key and configure under Administration → Tab: Apps, Section JIRA Suite Utilities / Configuration.  (Since Version 1.4.12 or 1.5.2)

See also JSU General Configuration .


A user specifies 'Locarno => Lugano' in a Directions field when creating an issue, and once saved and when the issue is in view mode, Google Map Directions will be shown:

(Click thumbnails to view the full-size images)