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Related Issues

Owned by ITOPS Notify
Last updated: Aug 11, 2022 by Deborah Scott (Unlicensed)
2 min read

Several of JSU's workflow post functions have the option to define the scope of related issues. For example, instead of copying a field within an issue during a post function, you might choose to copy it to a subtask.

Types of issue relations

Related issues are identified by one of the following Jira concepts:

  • Issue link: You can define the link type to define which issues will be modified by the operation. If the post function includes the link type is ANY option, the operation will be performed on any linked issues.

  • Parent / Sub-Task: The related issue is either a parent or a subtask of the issue.

  • Epic / Issue in Epic: The other issue is either an epic related by an epic link, or it is part of an epic. This is only applicable if you have Jira Software installed.

  • JQL: A JQL query will be executed to retrieve the issues that will be modified by the post function. You can use some placeholders in the JQL query, which will be replaced with the current field values of the issue in transition. For tips on writing the JQL query, see JQL Reference or our JQL Use Cases for some examples.

Issue in transition

Issue in Transition refers to the issue for which a workflow condition is checked, for which a workflow validator is examined, or for which a workflow post function is performed; in other words, that issue triggered a workflow condition/validator/post function to be executed.

Source and destination

For example, the Copy Value From Other Field post function allows you to define the issue in transition as the source or destination of the copy operations, while you define the other end with an issue relation. The field value is then read from the source issue and written to the destination issue. Other post functions do not have source and destination; you simply define the issue relation that applies to the post function. For example, the Create a Linked Issue post function creates a new issue and then connects it through an issue relation to the issue in transition.

While we try to execute as many configurations as possible, there are some restrictions you should keep in mind.

  • Copy Value From Other Field post function: There should be only one source issue. Otherwise, it is unclear from which issue the value should be read. The current implementation will simply select one of them and ignore the rest.

  • If you use the Create a Linked Issue post function to create a new subtask, you must also configure the post function to create the new issue as an issue type of a subtask. The target project must be the same as the one for the issue in transition.