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Instructions for installing and upgrading the JSU app in Jira are shown below.

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Before You Begin

• You must be a Jira administrator to carry out the instructions on this page.

• Check Version Compatibility — Before you install or upgrade the JSU app, ensure that you using a version of the app that is compatible with your Jira version. See the version compatibility matrix on the Atlassian Marketplace for the app: JSU app.

• Browser requirements for the JSU app match the relevant Jira requirements. See the Jira Supported Browser page for the version of Jira that you are using.

• You need a license for JSU. You can use a free Evaluation license for 30 days. Learn about our pricing tiers in our Marketplace listing.

Limitations

JSU Cloud can only be used to customize the workflows of company-managed (Classic) projects in Jira. Within your workflows, however, you can create automation rules that relate to issues in team-managed (Next-gen) projects. Learn more about configuring rules for related issues in JSU's Configuration Guide. To learn more about the differences between company-managed and team-managed projects, refer to Atlassian's Jira Software project type comparison.

Installing the JSU App

Installing the JSU app is no different to from installing any other Jira add-ons (see Managing add-ons in the Jira documentation).

To install the JSU app:

1. Click the

   '

   Jira 

   Setting' link on the left  bar  and choose 'Apps' and Click on 'Manage apps'.
2. Click the 'Find new apps'  under Manage Apps to go to 'Atlassian Marketplace' section.
3. Type 'JSU' in

   Settings cog in the top right of your Jira instance and select Apps.

4. Type JSU in the search field and hit

   enter

   Enter.

5. The JSU app

   will appear

   displays.

   Click the button to

   Select the app, then click Try it Free to install it.

6. Click Start Free Trial. A confirmation message and the app details

   will

   display

   , if

   once it

   is installed successfully.
7. Be aware, that you need a license since JSU version 1.0.0 . You might choose an evaluation license for the first 30 days.

Updating the JSU App

Updating the JSU app is also no different to updating any other Jira app (see Managing add-ons in the Jira documentation), i.e.

To update the JSU app:

1. Click the 'Jira Setting' link on the left bar to open the Jira administration console.
2. Click the 'Manage apps' link under the 'Adds' section in the left menu. You will see all the apps installed on your Jira instance.
3. Find JSU in the list.
4. Click the 'Update'.

1. installs successfully.

Uninstalling the JSU app (also needed for Downgrade)

See Un-Installation Guide .

In case of Problems

Check our Troubleshooting tips. If you still facing problems with the JSU app please contact our  Support.