After receiving a support request, our team aims to respond within 48 hours, excluding weekends and public holidays. Our support policy is to assist our customers as fast as possible. Will not be responsible for any delays caused by the customer or reasons beyond our control.
Our Product Support SLA covers solely our products. Bug fixes will only be applied to the latest app version.
In order to raise a support request, you may contact us via our Jira Service Desk.