This is the documentation for JSU for Jira Cloud. If you are using JSU for Jira Server or Data Center, see the JSU Server/Data Center documentation.


Several of JSU's workflow post functions have the option to define the scope of related issues. For example, instead of copying a field within an issue during a post function, you might choose to copy it to a subtask.

Types of issue relations

Related issues are identified by one of the following Jira concepts:

Issue in transition

We use the term 'Issue in Transition' when we refer to the issue for which a workflow condition is checked, for which a workflow validator is examined, or for which a workflow post function is performed; in other words, that issue triggered a workflow condition/validator/post function to be executed.

Source and destination

For example, the Copy Value From Other Field post function allows you to define the issue in transition as the source or destination of the copy operations, while you define the other end with an issue relation. The field value is then read from the source issue and written to the destination issue. Other post functions do not have source and destination; you simply define the issue relation that applies for that post function. For example, the Create a Linked Issue post function creates a new issue and then connects it with an issue relation to the issue in transition.

Related issues limitations

While we try to execute as many configurations as possible, there are some restrictions you should keep in mind.

If you encounter problems, the workflow module will still run through but will add a message to the log file. See how to turn on the full logging for JSU in our Troubleshooting topic. It is advised that you do this while you test any new workflow configuration to make sure you're not missing anything.