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This information correct as of October 2021

The JSU team is pleased to announce that JSU will be compatible with Atlassian’s Jira Cloud Migration Assistant (JCMA) for performing app-migrations. This means that for the first time ever, you’ll be able to automatically migrate most of your JSU workflow automations from your Server instance to your Cloud instance.

Please note, app-compatibility with JCMA is still considered as in beta. JSU is offering our customers and partners early-access to the functionality and so that we may get feedback on the migration experience by participating customers.

This means that while we strive for functionality that works 100% as intended, there may be undiscovered issues as we test and improve the compatibility. Additionally, due to some feature differences between JSU Server and JSU Cloud, not all features can be migrated at this time.

It is highly recommended to first test your migration so that you may become familiar with the results, before proceeding to migrate your Server app-data to your production Cloud instance.

How to navigate to the Jira Cloud Migration Assistant add-on

it is recommended to always use the latest available version of the Jira Cloud Migration Assistant (JCMA) add-on by Atlassian. As of writing the latest version is 1.6.3.

To begin preparing your instance for a migration to Jira Cloud, you first need to navigate to the “Migrate to Cloud” section within the Jira administration settings. This can be found by going to:

Settings/Cog Icon >> System >> Import and Export (side panel) - Migrate to cloud

Before you can commence a migration activity, you first need to go through the steps outlined in JCMA in order to assess and prepare your apps. This guide will give a brief overview of how to do this with JSU. It is highly recommend to become familiar with Atlassian’s own documentation on the topic while preparing your instance and other apps for a Cloud migration.

How to include JSU in your app-assessment

  1. Assess your apps - you will need to tell Jira which apps you want to include in your migration. All apps must have a decision made for them before the tool will allow you to proceed to the next step.

    Find JSU in the list of apps and mark this as “Needed in Cloud”.

    When you’re happy to proceed, click “Done”.


  2. Prepare your apps - you now will need to link your Jira Cloud instance to JCMA via on on-screen prompts. Click “Choose cloud site” and proceed to link your chosen Cloud instance and navigate through the remaining preparatory steps.


  3. Migrate your data - when you’re ready, you can click “Create new migration” to begin your migration activity. Proceed through the on-screen prompts until you are ready to commence the migraiton.

IMPORTANT: On the step “Would you like to migrate your Apps?” - Ensure “All” is selected to ensure JSU is included in your migration activity.

IMPORTANT: Review any possible errors relating to your migration before proceeding. Click “Run” to commence your Cloud migration which includes your JSU app-data.

After commencing the migration activity, you can review it as it progresses by returning to Step 3 - “Migrate your data”. Your Jira data will be migrated first, and then app-data will be migrated afterwards.

You can click “View details” to see more information on the migration activity if desired.

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