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titleJSU for Jira Cloud
Info

This is the documentation of JSU for Jira Cloud. If you are using JSU on Jira Server or on Jira Data Center, you can find the documentation here.

Description

In JSU for Jira Cloud there is no  "Clear Field Value" post-function. But It can be achieved using "Copy Value From Other Field" post function. It clears the value of a specified field, after a transition has been completed.

Configuration

You must specify the source field as "***empty***" and destination field which needs to be cleared. For example:

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For information on how to configure a post-function in Jira, see the Jira documentation.

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see our JSU Server/Data Center documentation.

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On this page:

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Description

The Clear Field Value post function clears the specified field after a transition has been completed. This can be a system or a custom field. The field can be on the issue in transition(within the same issue) or on a related issue, such as a subtask, a linked issue, or an issue within an Epic (during the transition on the Epic). For example, if an issue is moved to re-open, you might want to clear the fix version or due date so new values can be entered.

Configuration

You can add any number of fields to be cleared. Select the Add button + to add additional fields to your configuration.

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Post function options

Issue relation

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Related Issues
Related Issues

Perform As User

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Perform As User
Perform As User

Asynchronous

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execution

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Asynchronous execution
Asynchronous execution

Example

A workflow is configured so that the 'Close' transition has the '"Copy Value From Other Field"  post-function to clear any field. The function is configured to clear the 'Security Level' field. If a user closes an issue on this workflow, the value of the 'Security Level' field will be cleared.

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Supported field types

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Supported Field Types
Supported Field Types