Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Simple Yes / No example

A simpler use case is , can apply when you have only two transitions leading away and you evaluate basically the same condition, but at ; one condition is negated.

  • a == b? 

You can use the Value Jira’s Value Field conditions for this setup.

...

See the Conditional Approval Process use case for another real-life example.

Troubleshooting

...

Problem: Workflow is blocked at the Junction status

Cause: Not exactly one condition

Usually, the problem can be tracked down, by manually walking through what reviewing the expected outcome of the post function would do:

...

”If exactly one condition is valid

...

, that transition will be triggered.”

Info

It's important that you do your analysis with the same user that encountered the problem. There might be issues with permissions that could lead to a different result, depending on the user performing the transition.

If you look at an issue that got stuck in blocked at the Junction status: How many transition buttons does it have? Only if there is exactly one transition button, 'Follow up' will be triggered. If you have none or more than one transition button, you must review your workflow conditions on the transitions leading out from the Junction status.

If there is only one button, there might be something wrong with that following transition. For example, a validator could prevent the transition from getting completed. Try (with the same user, who got stuck in Junction) to click that button to see what happens.

Cause: Triggered transition fails

Another reason might be that the triggered transition does not run through. For example, if it has a validator configured, which failsthat fails.

Tip

You can learn more about workflow validators in Atlassian’s Configure Advanced Issue Workflows article.