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Description

The ' Follow Up Transition ' Post Function will evaluate the Workflow Conditionspost function evaluates the workflow conditions of all the next transitions on the target status of the current transition. If exactly one condition is valid, that transition will be triggered as a ' follow up'-up.

Configuration

The Follow Up Transition post function does not have any additional parameters to configure, however, you must have a least one workflow condition configured.

Consider the following workflow:

...

• Our issue has a mandatory number custom field.

• At the end of the

  '

  Go

  '

  transition, we have configured

  to '

  a Follow Up Transition

  ' Post Function

  post function.

• Each transition leading away from the

  status 'Junction' have

  status

  Status
  colour Yellow title junction

  has a workflow condition:

  • 'Under Five' has the condition: Number field < 5?

  • 'Exactly Five' has the condition: Number field == 5?

  • 'Over Five' has the condition: Number field > 5?

• When the user performs the

  '

  Go

  '

  transition, this will always trigger a follow-up transition.

For example, if the user enters Number=3 during the ' Go ' transition, he will end up at the status 'In Progress'. If he enters 42, this will lead him to 'Closed'.In this example, we this leads to the

We have been careful to configure our workflow conditions so that always exactly only and exactly 1 one condition can be true. Like this the This way, the user will never get 'be stuck ' at the 'Junction' state. Instead the 'Follow Up Transition' will lead him to the correct end state.

 Tip: Since any workflow condition can be used for the follow ups, this provides you great flexibility. The JSU app has some quite useful additional Workflow Conditions . But you might also use some of another third party app.

Configuration

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Conditions

However to complete your setup, you have to configure at least one workflow conditions. at the

Conditions

Let's continue the example from above, where a number field is evaluated. We will configure even 3 three conditions - ; one for each outgoing transition from the 'Junction'

Under Five

...

Exactly Five

...

Over Five

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Asynchronous Execution

...

Examples

Here are some more ideas, how you might use the 'Follow Up Transition' Post Function.

...

Simple Yes / No example

A simpler more common use case is , that when you have only 2 two transitions leading away and you evaluate basically the same condition, but at ; one condition is negated.

• a == b? 

Again you can use the Value Field Condition Conditions You can use Jira’s Value Field conditions for this setup.Image Removed

...

• Check it:

   'Follow

   Follow Up Transition

  ' Post Function

  post function

• Yes: Condition a == b?

• No: Condition a != b?

Fast

...

forward example

Some extra step steps in your workflow might only be only necessary if some a condition is not fulfilled. Otherwise, that step could be skipped.Image Removed

...

Management

...

approval

See the Use Case /wiki/spaces/JSUCLOUD/pages/27801892 for another real life example.

Trouble shooting

...

Conditional Approval Process use case for another real-life example.

Asynchronous execution

Troubleshooting

Problem: Workflow is blocked at the Junction status

Cause: Not exactly one condition

Usually, the problem can be tracked down, by manually walking through what the follow up reviewing the expected outcome of the post function would do:

...

”If exactly one condition is valid

...

, that transition will be triggered

...

 It.”

...

...

...

If you now look at such an issue , which got stuck in blocked at the Junction status: How many transition buttons does it have? Only if there is exactly one transition button, 'Follow up' will be triggered. If you have none or more than one transition button, you have to must review your workflow conditions on the transitions leading out from the Junction status.

If there is only 1 one button, there might be something wrong with that following transition. For example, a validator could prevent the transition to get from getting completed. Try (with the same user, who got stuck in Junction) to click that button to see what happens.

Cause: Triggered transition fails

Another reason might be that the triggered transition which is triggered does not run through. For example, if it has a validator configured, which failsthat fails.